Privacy Policy - Yanis Driver App

This privacy policy explains how we collect, use, and share your personal information in the Yanis Driver app, a ride-hailing platform operated by Yanis, designed specifically for professional drivers.

1. Information We Collect

• Personal Identification: Name, phone number, email address, profile photo, government-issued identification, and driver’s license.
• Vehicle Information: Vehicle make, model, license plate, insurance status, and registration documents.
• Location Data: Real-time GPS location, including background location when the app is closed or not in use, to ensure accurate dispatching and safety.
• Usage Data: Interactions with the app, completed rides, work hours, and crash or diagnostics data.
• Device Information: Device model, operating system, unique device identifiers, and IP address.
• Payment and Transaction Data: Bank account details, transaction history, earnings, and bonuses.

2. How We Use Your Information

• To authenticate and manage your driver account.
• To connect you with ride requests from customers based on your real-time location and availability.
• To calculate fares, process payments, and provide earnings breakdowns.
• To ensure the safety of drivers and passengers through continuous GPS tracking.
• To comply with local laws and regulatory requirements (e.g. tax, transport safety).
• To communicate with you regarding support requests, promotions, policy updates, or issues related to your account.
• To detect and prevent fraud or misuse of the platform.

3. Background Location Access

The app requests access to your location data in the background to:

• Dispatch ride requests while you're actively working, even if the app is minimized or your screen is off.
• Ensure consistent and accurate tracking of trip routes.
• Help resolve disputes or support requests that involve ride location history.

Disclosure: This location data is not used for advertising and is only collected when the driver status is set to "available" or during an ongoing ride.

4. Data Sharing

• With passengers who are assigned to you, including your name, photo, vehicle info, and live location during the trip.
• With payment processors to handle your earnings securely.
• With local transport or government regulators if required by law or during investigations.
• With internal Yanis teams for technical support and safety monitoring.

5. Consent and Permissions

Before collecting sensitive data like background location, the app will:

• Show an in-app disclosure explaining what is collected, how it is used, and why it is required.
• Request your explicit consent before activating such features.
• Provide settings to enable or disable permissions as needed.

6. Data Retention

We retain your data for as long as your account remains active and as required by legal or regulatory obligations. You can request deletion of your account and personal data by contacting us.

7. Security Measures

We implement technical and organizational safeguards, including encryption, access controls, and monitoring to protect your data from unauthorized access or misuse.

8. Your Rights

• You may access, correct, or delete your personal data at any time.
• You can control your permission settings (location, notifications) within your device.
• You can request a copy of your personal data.

9. Policy Updates

We may update this privacy policy as our services evolve. We will notify you of significant changes through in-app notifications or updates to this page.

10. Contact

If you have questions or concerns about this policy, please contact us at: contact@yanis.app